ABSTRACT
The Covid-19 widespread has given a modern measurement where learning can still be carried out without understudies' assembly their teaches face-to-face. However, an issue that need special attention is student's engagement during online teaching and learning process. The objective of this review is to inspect online learning tools that have been used in various high-level institutions or even in schools. In addition, the purpose of this review is to give instructors some suggestions of online learning tools that can be applied to help students engage with their learning. The study also offers some definition term on online learning, online learning resources, platforms, and tools being applied by researchers in various fields that suits the online learning environment. © 2022 IEEE.
ABSTRACT
Cybershopping activities directly create competitiveness within the logistics industry, including courier service providers. These sectors are getting tremendous attention during unprecedented Covid-19 pandemic. The courier service is becoming a crucial activity not only in manufacturing, warehouse and trading but also for individuals. There are certain inclination factors of service quality based on the SERVQUAL model that can contribute to a high level of selection over courier service in the customer’s perception. Perceived of SERVQUAL by consumer should be a vitally-important element to maintain customer satisfaction and loyalty. This article aims to study the predilection that led to courier service selection, during their online shopping in Malaysia context. This study aims to examine relationships between SERVQUAL dimensions of Responsiveness, reliability, assurance and courier service selection. A total of 346 screened respondents throughout Malaysia were conveniently collected via electronic questionnaire. Descriptive, reliability, validity and normality of the data were tested with IBM SPSS Statistics. The key findings of multiple linear regression analysis highlights that all hypotheses were supported by the study. The obtained results confirmed statistically significant relationships among responsiveness, reliability, assurance and courier service selection. This research offers significant insights into service quality in terms of responsiveness, reliability, and assurance by service providers in order to increase the possibility of courier service selection retention during cybershopping in Malaysia. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
ABSTRACT
Diabetes mellitus is one of the widespread chronic diseases at the global level, but with different proportions. The United Arab Emirates UAE is one of the countries suffering from diabetes. In line with the support of the health sector on the one hand and raising the level of awareness for citizens on the other hand, Mobile Health has been adopted to provide and facilitate health services for citizens at the time and place appropriate for the patient. Despite the media momentum of Mobile Health, usage levels are still low. However, there is a demand for the use of health phones, especially in light of the Covid19. Therefore, this paper aims to determine the demographic and social factors of health phone users for the diabetes epidemic in the UAE. This paper also aims to identify effective factors to motivate users. The results of this study show that relatively more male and female employees are able to pay wages, whose ages range between 20 and 30. The study also shows the importance of the quality of health telephone services as one of the most important factors driving the use, especially in the quality of the system, interaction and information. © 2020 EManuscript Technologies. All rights reserved.